Continuous testing

Your agent changes; so do the people trying to take advantage of it. Continuous testing re-runs your Assessment every month, against the same plan, rules and data, and compares each month with the one before, so you see at once whether a change made it better or worse.

How it works

• After an Assessment: it re-runs one of your delivered Assessments, with the same areas.
• Price: $750 a month for two areas, plus $250 a month for each extra area. Monthly, cancel anytime. Each month is paid at its start, to the card you saved when you bought it.
• Each month starts by itself on the same day of the month. Before each one we run the readiness check again; if your agent cannot find a test order, we tell you and try again every day, and nothing is used up until the test runs.
• Each monthly report is reviewed and signed by an analyst, usually within 1 to 2 days, and compared with the month before (the first month with your Assessment).
• Each month renews by itself until you cancel, as you agree when you buy it. You get a receipt each month.
• Cancel anytime on the engagement page (owners and admins). The month you are in runs to its end, with its test and the weekly re-tests; nothing more is charged; that month is not refunded. You can undo it until the month ends.
• If a monthly payment is declined, nothing is charged and nothing else on your account changes: that month waits until you pay it from the link we email you, or cancel it.

New tricks

As new tough customers are learned from real conversations that broke agents (anonymized, and checked by us before anything is kept), we release them, at most once a week. We try only the new ones on your agent, during your monthly testing, at no extra cost, and email you the result: how often your agent held its rules, and anything that got past it. These re-tests never use up one of your monthly tests. Each result is an automated check; your monthly reports stay analyst-signed.

In a week with nothing new, no re-test runs. Your Continuous page always shows what was tested this month, or says that no new trick has been released for your areas yet.

Your agent's key

For other tests we delete your agent's key as soon as each test ends. For Continuous testing, when you buy it you agree that we keep the key, sealed, while it continues, so each monthly test can start by itself. We delete it when your last month ends, or at once when an owner asks on the engagement page. If it is deleted early, the next month waits until you enter it again.